5 New Trends from a Study on the State of AI at Work
Technological progress is advancing at an unprecedented rate, and it’s no surprise to anyone who’s witnessed the ChatGPT phenomenon. AI trends are reshaping industries, with artificial intelligence (AI) standing at the heart of this transformation. Businesses are quickly integrating AI-driven solutions to stay competitive. Even more notably, software giants like Microsoft are swiftly incorporating AI […]
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Guide to Smart Windows 11 Settings to Boost Your Productivity
The latest Windows operating system, Windows 11, is quickly catching up to its predecessor, Windows 10. By August 2024, Windows 11 claimed over 31% of the Windows market share, and this number is expected to rise sharply as Windows 10 is set to retire in 2025. Have you made the switch to the new OS, […]
Protect Yourself: 8 Steps to Take When You Get a Notice Your Data Was Breached
When a data breach occurs, it leaves you feeling vulnerable. You might receive an email or letter from a company notifying you that your data has been compromised—a scenario that’s all too common nowadays. Data breaches can happen at banks, social media platforms like Facebook, online stores, and even government agencies. This puts personal information […]
Watch Out for Google Searches – “Malvertising” Is on the Rise!
Malware comes in various forms, and one of the most prevalent is known as “malvertising.” It appears across multiple platforms, from social media networks to websites. These harmful ads can even be found in Google search results. Malvertising has become increasingly perilous for two key reasons. First, hackers are leveraging AI to make these ads […]
Cyber Experts Say You Should Use These Best Practices for Event Logging
In today’s evolving digital world, businesses face a growing array of cybersecurity threats. From sophisticated phishing schemes to ransomware attacks, the dangers are becoming more complex and pervasive. How can you protect your organization in this environment? Building a comprehensive cybersecurity plan is essential to fortify your business against these escalating risks. One crucial component […]
7 Great Examples of How AI is Helping Small Businesses
Artificial Intelligence is no longer exclusive to large corporations with deep pockets. Today, small businesses can leverage AI tools to streamline operations, enhance customer experiences, and drive profitability, making it an accessible solution for growth and efficiency. The availability of cost-effective AI solutions has levelled the playing field for small businesses, allowing them to harness […]
Top Technologies Transforming Customer Service Today
Customer service is the cornerstone of any thriving business. As customer expectations constantly shift, companies must adapt their strategies and tools to stay aligned with these changes. 55% of customers like self-serve customer service over speaking to a representative. Technology has revolutionized customer service, offering innovative solutions that enhance efficiency, personalization, and overall satisfaction. But […]
Data Breach Damage Control: Avoid These Pitfalls
Data breaches are an unavoidable risk for businesses, regardless of their size. When a breach happens, swift and strategic action is essential. How a company handles the aftermath can have lasting effects on its reputation, financial health, and legal standing. The average cost of a data breach has reached 4.88 million USD. Successful damage control […]
Copilot in Teams – New Features, Agents & More
Microsoft Teams is constantly advancing, establishing itself as a central platform for collaboration and communication in today’s workplace. Adding AI-powered Copilot takes Teams to new heights, transforming how we engage with technology to optimize workflows, boost productivity, and unlock greater business potential. Recent updates to Copilot in Teams include: We’ll explore the latest Copilot updates […]
